Customer Information
Contact Us:
Pom Poms For Less
Ph: 989.843.0810
Fx: 989.843.0677
Em: questions@pompomsforless.com
Customer Information:
Delivery. Most cheerleading pom poms are usually available to ship within 5-7 business days following your order. All online orders will ship USPS or UPS ground shipping, per the discretion of Pom Poms for Less. We cannot guaranee exact delivery dates. All delivery dates are approximate. For questions on expidited shipping of your order please call 989.843.0810 and a Cheerleading Customer Service Specialist will be happy to assist you.
Returns and Exchanges. Pom Poms for Less wants you to be happy with your purchases! If you are not, please use the Return Form that you will find enclosed with your shipment on the back of your invoice. All returns must be accompanied by the Return Form to ensure that your return is processed properly and credited to your account. Always use either UPS ground tracking or the post office’s “Return Receipt Requested” service so your shipment can be traced if lost. It is the customer’s responsibility to pay the shipping charges to ship returned or exchanged merchandise back to Pom Poms for Less. Please allow 1-2 weeks for returns to be processed once they are received. Call or Email a Cheerleading Customer Service Specialist for returns information and authorization numbers.
Defective items returned within 60 days will be refunded or exchanged. Defective returns cannot be credited until judged to be defective at our warehouse.
Non-defective items returned within 30 days will be refunded or exchanged only if they are unused and include their original packaging.
Shortages or Mis-Shipments. Any shortages or mis-shipments must be reported within 10 days of receipt of your order. All orders should be checked upon receipt for accuracy.
Inventory. This website does not operate on realtime inventory. All products are subject to availability. If your order includes a product that is currently out of stock you will be contacted by a customer service representative.
Customer Assistance. If you have any questions about our products or how to order, our customer service representatives will be happy to assist you! Just call us at 1.989.843.0810 or email us at questions@pompomsforless.com.